Terms of service
Last Updated: November 19, 2025
OVERVIEW
Welcome to Naiiko! The terms “we”, “us” and “our” refer to Naiiko. Naiiko operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Naiiko is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy . If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products, you may be asked to provide certain information such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on the device you use.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations.
All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit product quantities to any person, region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Naiiko reserves the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance. Payment must be processed before an order is accepted.
Orders may be subject to our Refund Policy , which forms an integral part of these Terms.
You represent that your purchases are for personal or household use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices listed do not include taxes, shipping, or import charges unless stated otherwise.
You agree to provide accurate purchase and payment information and to promptly update your account details.
You represent and warrant that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. Naiiko is not liable for delays caused by shipping carriers, customs, or events outside our control.
Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION X – FULFILLMENT PARTNER (SUPLIFUL)
Some or all Naiiko products may be produced, packaged, or shipped through our trusted fulfillment partner, Supliful.
By placing an order, you acknowledge that Supliful may handle fulfillment, packaging, and shipping. Naiiko is not responsible for delays or issues caused by Supliful, shipping carriers, or customs.
Any claims for damaged or incorrect products may require photo documentation to help us resolve the matter with Supliful.
SECTION X – HEALTH & SKINCARE DISCLAIMER
Naiiko’s skincare products are intended for cosmetic use only. They are not designed to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.
Please read all ingredient lists and instructions prior to use.
Perform a patch test before full application.
If irritation occurs, discontinue use immediately and consult a physician.
Nothing on the Services is intended as medical advice.
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, graphics, text, displays, product designs, and content on the Services are owned by Naiiko or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized copying, distribution, modification, or public display is prohibited.
All Naiiko names, logos, and slogans are trademarks of Naiiko.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or features offered by third parties. You agree that these tools are provided “as is” and without warranties. Any use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party sites. We do not control or endorse these websites and are not responsible for their content or policies. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This section is required and must not be removed.
Naiiko is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Naiiko. Shopify is not responsible for any aspect of transactions between you and Naiiko.
You expressly release Shopify from all claims related to your purchases.
SECTION 10 – PRIVACY POLICY
All personal information collected is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
SECTION 11 – FEEDBACK
Any ideas, feedback, or reviews you provide to Naiiko may be used, reproduced, and published by us without compensation to you. You represent that you own or have rights to any submitted content.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions on the Services and to update or cancel orders if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, harmful, defamatory, fraudulent, or malicious purposes or to transmit viruses or unsolicited advertising.
We may suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. You remain liable for all amounts owed prior to termination.
Certain sections survive termination, including Intellectual Property, Feedback, Limitation of Liability, and Indemnification.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Naiiko and Shopify shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Naiiko, Shopify, and their affiliates from any claims resulting from your breach of these Terms or your use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remainder will continue in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and Naiiko.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written permission. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Naiiko is headquartered. You consent to venue in those courts.
SECTION X – DISPUTE RESOLUTION
Before initiating any formal dispute, you agree to first contact us to attempt informal resolution.
If resolution cannot be reached within 30 days, disputes shall be handled in accordance with the governing law in Section 21.
SECTION X – ACCESSIBILITY
Naiiko is committed to ensuring accessible service for all users. If you experience difficulty accessing any part of the website, please contact us at
SECTION 22 – HEADINGS
Section titles are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to the website. Continued use of the Services constitutes acceptance of revised Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Naiiko
📧 support@naiico.com
📞 +1 (786) 736-7437